Session Spotlight

Samrat Saha

Camp Counselor

GenAI in practice

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Tuesday, July 30, 2024 - 7:30 PM UTC, for 1 hour.

Regular, 60 minute presentation

Room: African 20

As the title says, GenAI in practice. I would like to share my insights on how some of the largest retailers in the world are looking at it in (from best in class CX to profit for various Lines of Business), and how they are getting on boarded and operationalizing it. This is not just an upskilling operation, this is also about change management. This is not tech for tech sake, but about staying relevant. While this session will cover some of the technical aspects of GenAI (LLM's etc.), this will be about how you incorporate GenAI in your products, business and see how you can 10X IT.


Some Data, AI experience would be helpful. But the intent to deliver cutting edge CX to customers is essential!

favorited by:
Jason Cairol Ken Sodemann Andy Bottom Josh Gretz Cameron Vetter Chris Weinert Ross Larson Justin Weyenberg Edward Lichtman Robert Derman